shipping information
- A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible.
- A tracking number will be sent to you by email once your item is shipped out.
- To check shipping details, please see the following table.
note
- The delivery time does not include the required processing time. (which is usually 3 working days)
- If you have requested an item to be customized or monogrammed, please allow four or more working days within the processing time.
- Our delivery service does not cover post office boxes or military mailing addresses(APO, FPO).
- Before you place your order, please confirm the shipping address, as later changes may result in additional charges.
CUSTOMS AND IMPORT DUTIESE
Every so often, there are times when extra customs or import duties are inevitable. If you do incur charges, please do not hesitate to contact us at contact@dnretro.com
- Please send us a copy of the customs duties receipt via email.
- A refund will be processed within 3-5 working days upon receiving your receipt.